Terms and conditions

• Booking and payment To book the truffle hunting experience, you will need to provide your personal information and the number of participants. Payment for the experience must be made at the time of booking by credit card or bank transfer.
• Cancellation If you decide to cancel the booking, you must do so at least 30 days before the date of the experience to receive a full refund. If cancellation occurs within 30 days before the date of the experience, you will be charged 50% of the total cost of the experience. If cancellation occurs within 7 days before the date of the experience, the customer will be charged the full amount of the experience. Cancellation requests must be sent by email to info@tartufaiaelvalet.com.
• Changes and cancellations of the experience We reserve the right to cancel the truffle hunting experience at any time for safety or weather reasons. In case of cancellation, you will be offered the opportunity to reschedule the experience or receive a full refund. In case of changes to the experience, we will inform you promptly by email or phone.
• Conditions of participation Participation in the truffle hunting experience requires good physical condition and appropriate clothing for outdoor activities. All participants are required to respect the safety rules and instructions provided by the guide during the experience.
• The facility is insured with "Unipol Sai" for third-party damages. We are not responsible for any damages or injuries suffered by participants during the truffle hunting experience. We recommend that you take out an insurance policy to cover any damages or injuries suffered during the experience.
• By accepting these terms and conditions, you declare that you have read and understood all the information provided and accept the booking, cancellation, and participation conditions of the truffle hunting experience.

E-Shop

• Orders and Payment

  Booking and payment To book the truffle hunting experience, you will need to provide your personal information and the number of participants. Payment for the experience must be made at the time of booking by credit card or bank transfer.

• Shipping and Delivery

  Cancellation If you decide to cancel the booking, you must do so at least 30 days before the date of the experience to receive a full refund. If cancellation occurs within 30 days before the date of the experience, you will be charged 50% of the total cost of the experience. If cancellation occurs within 7 days before the date of the experience, the customer will be charged the full amount of the experience. Cancellation requests must be sent by email to info@tartufaiaelvalet.com.

• Quality Guarantee

  Changes and cancellations of the experience We reserve the right to cancel the truffle hunting experience at any time for safety or weather reasons. In case of cancellation, you will be offered the opportunity to reschedule the experience or receive a full refund. In case of changes to the experience, we will inform you promptly by email or phone.